📅 Last Updated: January 2025

Introduction

FreshPath Recovery - Addiction Treatment & Detox Specialists ("the Service") is committed to protecting the privacy of all visitors and callers. This Privacy Policy explains how personal information may be collected, used, disclosed, and safeguarded when using this website or contacting the helpline.

By using this website or calling the helpline, users consent to the data practices described in this policy.

Information Collected

The following types of information may be collected:

  • Personal Information: Name, phone number, email address, and other contact details voluntarily provided during calls or inquiries
  • Health-Related Information: Information about addiction, treatment preferences, and health circumstances shared during consultations
  • Technical Information: IP address, browser type, device information, and website usage data collected automatically
  • Communication Records: Records of phone calls and correspondence for quality assurance and service improvement

How Information Is Used

Collected information may be used to:

  • Connect individuals with appropriate addiction treatment and detox facilities
  • Respond to inquiries and provide requested information
  • Improve website functionality and user experience
  • Communicate important updates about services
  • Comply with legal obligations and protect against fraudulent activity

Information Sharing

Personal information may be shared with:

  • Treatment Facilities: Information necessary to facilitate treatment matching may be shared with partner facilities
  • Service Providers: Third-party vendors who assist in operating the website and providing services
  • Legal Requirements: When required by law, court order, or governmental authority

Important: Personal information is never sold to third parties for marketing purposes.

Data Security

Appropriate technical and organizational measures are implemented to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

Cookies and Tracking

This website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. Users can control cookie preferences through browser settings. Disabling cookies may affect website functionality.

Third-Party Links

This website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. Users are encouraged to review the privacy policies of any third-party sites they visit.

Children's Privacy

This service is not intended for individuals under 18 years of age. Personal information is not knowingly collected from children under 18. If such information has been collected inadvertently, please contact the service immediately for removal.

Your Rights

Depending on location, users may have certain rights regarding personal information, including:

  • The right to access personal information held
  • The right to request correction of inaccurate information
  • The right to request deletion of personal information
  • The right to opt out of certain data processing activities

To exercise these rights, please contact the service using the information provided below.

Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page with an updated revision date. Users are encouraged to review this policy regularly to stay informed about how personal information is protected.

Questions About This Policy?

For questions or concerns about this Privacy Policy or data practices, please contact:

FreshPath Recovery
Memphis, TN
Phone: (901) 686-6776
Email: [email protected]